Medical Health Disaster Response Resources

The Medical Health Operational Area Coordinator (MHOAC) coordinates medical health mutual aid resources for the operational area during a disaster or state of emergency.  When the medical or health resources within a local jurisdiction are depleted, the MHOAC will work with local, regional and state partners to coordinate the allocation of mutual aid resources.  (H&SC Div. 2.5, Section 1797.153)

MHOAC can be reached at 415 473 3100 or mhoac@marincounty.org

The submission of resource requests to the Marin County MHOAC is moving from the current system of emailing a pdf request form to the MHOAC to an on-line platform, the Public Health Ordering System (PHOS).  This is a Salesforce platform that is currently being used by the State for MHOACs to submit requests up to the Region/State.

Below are links to two documents with details (including links to tutorial videos) of how to sign up and how to enter an order.  Basically, you must create an account in the CalOES Salesforce System (selecting Entity Type as “non-governmental” and then “healthcare facility”).  Once approved, you will be able to enter your requests in to the system.  Those requests will still come to the Marin MHOAC and will be filled either locally as we have been doing or will be passed up to the Region/State for fulfillment. If filled by State, the supplies will be shipped directly to you.

Be sure to create an account now, before you need to submit a resource request.

For any personnel requests, the forms that need to be filled out and included with the request can be found on the PHOS home page under the “Document Repository” section.

Please be aware that this shift means that you will have to anticipate your facility’s needs and plan a bit further in advance to allow for processing and shipping time. Eventually, most all requests will be filled and shipped by the State.

In the event that you need something that is not on the drop-down list, you can select “other” and manually enter the item.

Any emergent needs can always be followed up with an email or phone call to the MHOAC.

Resorce Requests via Salforce Instructions

PHOS Registration Guide

Old Covid-19 Resorce Request Form - Use PHOS instead.

Healthcare Facility Status Report Form

How to contact the MHOAC

California Public Health and Medical Emergency Operations Manual (EOM)

Expanded Medical Preparedness: A guide for Neighborhoods

Complete Guide

First Section

Appendix A - First Aid Stations

Appendix B - Position Checklists

Appendix C - Forms

Disaster Preparedness Information

Influenza Preparedness

General Disaster Preparedness (Marin OES)